DMM Product Safety Warning

A Safety notice has just been posted from DMM regarding their carabiners. We have copied the information below and added the link to the DMM Notice. As soon as we get more information from DMM and from the Japanese distributor we we will update this notice.

Update 2015.09.14 : DMM Have updated their information on their website with a Recall Safety Notice. http://dmmprofessional.com/documents/dmm-product-recall-14-09-2015.pdf

DMM Product Recall Notice

DMM are issuing a product recall, subject to user inspection. This document details the products that are affected by the recall and contains instructions to identify whether or not an affected product should be returned to DMM.

In a small percentage of carabiners the interaction between the internal coil spring (which gives the gate its closing action) and the gate pusher (the component that holds the spring against the carabiner body) may cause the gate pusher to displace, potentially preventing the gate from closing or the mechanism from locking completely.

This recall encompasses all of the products in the table below. All models, all colours and all gate types are potentially affected by the dysfunction:

With the following serial numbers (these run sequentially):

2014 Production – 14138xxxxX to 14365xxxxX
2015 Production – 15001xxxxX to 15254xxxxX

The serial number can be found on the spine of the carabiner.

If your carabiners meet the above criteria please carry out the user inspection as detailed below.

Gate Pusher User Inspection

Please use the following information to identify the type of gate pusher that is installed in your carabiner and subsequently whether or not your carabiner is affected by this recall.

Our priorities right now are to raise awareness of this issue and to finalise our logistics and returns processes so that we can provide an efficient turn around for all of our customers worldwide.

We will release the next statement, containing details of the recall returns procedure in the next 48 hours. Please monitor the DMM website, Twitter feeds and Facebook pages for updates.

The DMM Team.

DMM Product Safety Warning

It has come to our attention that the locking mechanisms of some DMM locking carabiners are developing a dysfunction.

In a small percentage of carabiners, the interaction between the internal coil spring (which gives the gate it’s closing action) and the spring pusher (the component that holds the spring against the carabiner body) may cause the spring pusher to displace, potentially preventing the gate from closing or the mechanism from locking completely.

This has raised obvious safety concerns, and we are taking this step to ensure the safety of the users of DMM carabiners. This only affects certain batches of the carabiners listed below:

AFFECTS ALL GATE TYPES

We must insist that all DMM carabiners in the following models, with serial numbers 15096xxxxA to 15217xxxxA (these are sequential) are withdrawn from service and quarantined. We request that affected users await further information.

In addition, the carabiners listed below with the following individual identification numbers:

Action required

• Remove all affected carabiners from service.
• Safely quarantine.
• Notify other users of DMM equipment.
• Await further instructions from DMM.

As of today, 11th Sept 2015, it is our belief that we will be commencing a recall of the affected batches next week. We aim to have a progress report and an action plan in place by the end of next week – Friday the 18th Sept 2015. Please monitor the DMM website, the DMM Twitter feeds and the DMM Facebook pages for further updates.

We apologise for the inconvenience and endeavour to deal with this matter as efficiently as possible.

Sincerely,
The DMM Team

Source : http://dmmprofessional.com/documents/dmm-product-safety-warning-11-09-2015.pdf